The marketing audit is dead. You need a customer audit.
Growth has flattened, so you let an agency run you a free marketing audit. The report comes back quickly, often with very little human judgment behind it. Then it confidently points to a problem that just happens to match what the agency sells. And whether it runs five pages or fifty, you’ve seen the findings before: attribution is imperfect, the creative needs a refresh, the channel mix leans too hard…
